Rapid KL

After the adoption of the Federal Territory (Planning) Act of 1982, the Kuala Lumpur City Hall was obliged to prepare a structure plan for the areas under its jurisdiction. In line with this, the 1981 Master Plan Transportation Study Report specifically recommended the implementation of a light rapid transit (LRT) system with exclusive rights-of-way and a capacity of 20,000 passengers per hour per direction. The proposed network has 4 corridors from the city centre to the northwest, northeast, southwest and southeast.^[5]

In 1984, the Federal Government approved the construction of the LRT system but plans were abandoned soon after. The LRT project was revived with the signing of an agreement for Phase 1 of the STAR-LRT (abbreviation for Sistem Transit Aliran Ringan Sdn Bhd) in December 1992.^[5] The LRT system was first opened in December 1996.^[6] This was followed by a second system operated by Projek Usahasama Transit Ringan Automatik Sdn Bhd (PUTRA-LRT) in 1998.^[7]

The operation of Kuala Lumpur's LRT lines since its inception had lower ridership than expected, which led to the concessionaire operators of the LRT lines, being unable to repay their commercial loans. The 1997 Asian financial crisis aggravated the situation, and by November 2001, the two companies owed a combined total of RM 5.7 billion. The Malaysian Government's Corporate Debt Restructuring Committee (CDRC) stepped in to restructure the debts of the two LRT companies. In 2002, both companies and their respective LRT services were bought over by Prasarana Malaysia, and operations of the lines eventually were transferred to Rapid KL. The STAR-LRT and PUTRA-LRT lines effectively became the Ampang/Sri Petaling Lines and the Kelana Jaya Line respectively.

The Malaysian government would continue to bail out KL Infrastructure Group, which was the operator concessionaire holder and owner of the KL Monorail line, for RM 822 million. It was then promptly taken over by Prasarana Malaysia and operated by Rapid Rail in 2007.^[8]

The bus service in Kuala Lumpur was also facing problems with lower ridership due to an increase in private car usage and a lack of capital investments. The two new bus consortia formed in the mid 1990s to consolidate all bus services in Kuala Lumpur, Intrakota Komposit and Cityliner, began facing financial problems. Intrakota had reportedly accumulated losses amounting to RM450 million from the 1997 financial crisis until Prasarana Malaysia took over in 2003. With decreased revenues, the bus operators could not maintain their fleets, much less invest in more buses. Frequencies and service deteriorated as buses began breaking down, and ridership suffered as a result. Public transport usage in the Klang Valley area dropped to about 16% of all total trips as a result.

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  Kelana Jaya Line train Set 09 Bombardier Innovia Metro (refurbished 1st generation stock)
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  A 6-car train manufactured by CSR Zhuzhou at Awan Besar on the Sri Petaling Line.
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  Scomi Sutra 4-car train on KL Monorail.
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  BYD K9 on the BRT Sunway Line.
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  Volvo B8L on route 300 at Jalan Ampang
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  Alexander Dennis Enviro500 MMC operated by Rapid Bus at Cheras Selatan depot.
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  MAN 18.280 HOCL-NL at bus stop in front of Hotel Furama, Jalan Pudu.

The entire rail network, operated by Rapid Rail is 210.4 km (130.7 mi) long and has 144 stations. The network's trains can travel up to 80 km/h. In 2008, the rail network carried a total of over 350,000 passengers daily, and has risen significantly since then.^[9] The BRT Sunway Line, despite being operated by Rapid Bus, is a component of and integrated with the Rapid KL rail network.

The entire bus network is operated by Rapid Bus, one of the largest bus operators in the Klang Valley area, along with Transnasional. Currently, there are 98 stage bus routes and 39 feeder bus services which operate from the rail stations. The bus routes operated by Rapid Bus were previously operated by Intrakota Komposit Sdn Bhd, a subsidiary of DRB-Hicom; and Cityliner Sdn Bhd, a subsidiary of Park May Bhd. In 2008, Rapid Bus carried around 390,000 passengers daily.^[9]

On 18 June 2020, Rapid Bus released new features on real time locations of bus in Google Maps, via collaboration with Google Transit.^{[16][17][18][19]} Almost 170 Rapid KL bus routes are covered with this real time feature. Rapid Bus also plans to expand the application to MRT feeder bus service, Rapid Penang, and Rapid Kuantan in the future. Now all the buses can be tracked via PULSE application.

Rapid Rail implements an automatic fare collection system with stored value tickets and single journey tickets in the form of tokens. Tickets can be purchased either from ticket vending machines or at station counters found at all train statioms stations.^[20] Turnstiles are located at the entrances to train platform, which separate the paid area and unpaid area of the stations. In 2011, Prasarana Malaysia announced a new ticketing system, effectively integrating the different rail lines which previously functioned as different systems. The new system allowed passengers to transfer seamlessly between rail lines at designated interchange stations without exiting the system and paying multiple fares or buying new tokens.^[21]

Touch 'n Go stored value cards are also accepted at fare gates on the Rapid Rail network as well as the Rapid Bus network as well as the KTM Komuter system to improve integration.^[22] The Touch 'n Go system is also used in the production of Rapid KL's monthly/weekly passes as well as their stored-value concession cards.^[23][24] These passes can be purchased by frequent users of the Rapid KL rail and bus networks, The Rapid KL concession cards are provided for students, the elderly and disabled people, which provides a 50% discount on all train and bus fares.^[23]

The rail services operate daily from 6 a.m. to 11p.m. The operation hours will be extended for certain stations when special events such as the final of Piala Malaysia^[25] and the New Year's Eve countdown.^[26]

During the Movement Control Order, the waiting times between trains were extended to 10 minutes during peak hours and 30 minutes during other times, as fewer people went outside due to the lockdown.^[29]

On 10 September 2021, Rapid KL reduced its waiting times for trains and buses to support the growing number of workers going back to their reopened workplaces. On peak hours, trains arrived at around 4 to 10 minutes, on non-peak hours, trains arrived from 7 to 12 minutes, and on weekends they arrived on 7 minutes (central business district for LRT Ampang/Sri Petaling) or 15 minutes.^[30][31]

The Ampang Line and Sri Petaling Line are two sub-lines of a single LRT system, one a north–south line and one heading eastward.^[32] The Chan Sow Lin-Putra Heights route serves the southern part of Kuala Lumpur and the town of Puchong in Selangor. The Chan Sow Lin-Ampang route primarily serves the suburbs of Ampang in Selangor and Cheras in Kuala Lumpur, both of which are located in the northeastern region of the Klang Valley. Both lines converge at Chan Sow Lin; the merged line leads north, terminating at Sentul Timur.

The Kelana Jaya Line consists of a single line that connects Putra Heights in the south to Gombak in the northeast, passing through the cities of Subang Jaya and Petaling Jaya, as well as the Kuala Lumpur city centre and various low density residential areas further in northern Kuala Lumpur. The line has a total of 870 individual bridges, the longest of which has a 68m span.^[33] The Ampang/Sri Petaling Lines and the Kelana Jaya Line intersect at Masjid Jamek and Putra Heights.

The Kajang Line runs from Kajang in the south to Kwasa Damansara in the north, where it meets the Putrajaya Line; the Putrajaya Line then proceeds southward towards Putrajaya Sentral, both lines passing through Kuala Lumpur. The Kajang Line and Putrajaya Lines serves to connect the city with the fringes of the Klang Valley, such as Sungai Buloh, Putrajaya, Cyberjaya, and Kajang, while also providing rail connection to neighbouring towns and cities such as Petaling Jaya (Damansara), Seri Kembangan and Cheras.^{[34][35][36][37]}

The KL Monorail connects the KL Sentral transport hub in the south and Titiwangsa in the north with the "Golden Triangle", a commercial, shopping, and entertainment area in the heart of Kuala Lumpur, consisting of the Bukit Bintang area, and surrounded by Jalan Imbi, Jalan Bukit Bintang, Jalan Sultan Ismail, and Jalan Raja Chulan.^[38]

The BRT Sunway Line, the world's first all-electric bus rapid transit system, has an exclusive right-of-way and operates on an elevated guideway that is not shared with normal road traffic. The BRT line serves the high-density areas of Sunway and Subang Jaya.^[39]

Since the Kelana Jaya Line and Ampang/Sri Petaling Lines were intended to be operated by different owners during the planning and construction phase, both lines have unique and distinct station designs. Except for the underground section between the Pasar Seni and Damai, the entirety of the Kelana Jaya Line is elevated or at-grade. The Kelana Jaya Line runs in a northeast-southwesterly direction. Of a total of 37 stations, 31 are elevated, 5 are underground, and one, Sri Rampai is at-grade. The service depot is located in Subang.

The stations are styled in several types of architectural designs. Elevated stations, in most parts, were constructed in four major styles with distinctive roof designs for specific portions of the line. The KL Sentra station, added later, features a design more consistent with the Stesen Sentral station building. Underground stations, however, tend to feature unique concourse layout and vestibules, and feature floor-to-ceiling platform screen doors to prevent platform-to-track intrusions. 22 stations (including two terminal stations and the five subway stations) use a single island platform, while 15 others use two side platforms. Stations with island platforms allow easy interchange between north-bound and south-bound trains without requiring one to walk down/up to the concourse level.

On the Ampang and Sri Petaling Lines, the system includes a total of 36 stations: eleven along the shared Chan Sow Lin-Sentul Timur section, seven along the Ampang-Chan Sow Lin section and eighteen along the Putra Heights-Chan Sow Lin section. The service depot and primary train depots for the system are situated before the Ampang station at the end of the Ampang-bound line, and beside the Putra Heights station at the end of Putra Heights-bound line.

The line between the Plaza Rakyat station to the Sentul Timur station is strictly elevated, with the line between the Bandaraya station to the Titiwangsa station running along the Gombak River. The Chan Sow Lin-Ampang line is primarily surface leveled, while the Chan Sow Lin-Putra Heights line uses a combination of surface leveled and elevated tracks. There are no subway lines in the system.

• Official website
• Prasarana Malaysia Berhad