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If we can't help you, a volunteer will point you in the right direction. Discussions should be civil, calm, concise, neutral, objective and as nice as possible.
- This noticeboard is for content disputes only. Comment on the contributions, not the contributors. Off-topic or uncivil behavior may garner a warning, improper material may be struck-out, collapsed, or deleted, and a participant could be asked to step back from the discussion.
- We cannot accept disputes that are already under discussion at other content or conduct dispute resolution forums or in decision-making processes such as Requests for comments, Articles for deletion, or Requested moves.
- The dispute must have been recently discussed extensively on a talk page (not just through edit summaries) to be eligible for help at DRN. The discussion should have been on the article talk page. Discussion on a user talk page is useful but not sufficient, because the article talk page may be watched by other editors who may be able to comment. Discussion normally should have taken at least two days, with more than one post by each editor.
- Ensure that you deliver a notice to each person you add to the case filing by leaving a notice on their user talk page. DRN has a notice template you can post to their user talk page by using the code shown here: {{subst:drn-notice}}. Be sure to sign and date each notice with four tildes (~~~~). Giving notice on the article talk page in dispute or relying on linking their names here will not suffice.
- Do not add your own formatting in the conversation. Let the moderators (DRN Volunteers) handle the formatting of the discussion as they may not be ready for the next session.
- Follow moderator instructions There will be times when the moderator may issue an instruction. It is expected of you to follow their instruction and you can always ask the volunteer on their talk page for clarification, if not already provided. Examples are about civility, don't bite the newcomers, etc.
If you need help:
If you need a helping hand just ask a volunteer, who will assist you.
- This is not a court with judges or arbitrators that issue binding decisions: we focus on resolving disputes through consensus, compromise, and advice about policy.
- For general questions relating to the dispute resolution process, please see our FAQ page.
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We are always looking for new volunteers and everyone is welcome. Click the volunteer button above to join us, and read over the volunteer guide to learn how to get started. Being a volunteer on this page is not formal in any respect, and it is not necessary to have any previous dispute resolution experience. However, having a calm and patient demeanor and a good knowledge of Wikipedia policies and guidelines is very important. It's not mandatory to list yourself as a volunteer to help here, anyone is welcome to provide input.
Volunteers should remember:
- Volunteers should gently and politely help the participant fix problems. Suggest alternative venues if needed. Try to be nice and engage the participants.
- Volunteers do not have any special powers, privileges, or authority in DRN or in Wikipedia, except as noted here. Volunteers who have had past dealings with the article, subject matter, or with the editors involved in a dispute which would bias their response must not act as a volunteer on that dispute. If any editor objects to a volunteer's participation in a dispute, the volunteer must either withdraw or take the objection to the DRN talk page to let the community comment upon whether or not the volunteer should continue in that dispute.
- Listed volunteers open a case by signing a comment in the new filing. When closing a dispute, please mark it as "closed" in the status template (see the volunteer guide for more information), remove the entire line about 'donotarchive' so that the bot will archive it after 48 with no other edits.
Open/close quick reference
- To open, replace {{DR case status}} with {{DR case status|open}}
- To close, replace the "open" with "resolved", "failed", or "closed". Add {{DRN archive top|reason=(reason here) ~~~~}} beneath the case status template, and add {{DRN archive bottom}} at the bottom of the case. Remember to remove the DoNotArchive bit line (the entire line).
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