Relationship Quotes Quotes

“Ambiverts typically . . .

• Can process information both internally and externally. They need time to contemplate on their own, but consider the opinions and wisdom from people whom they trust when making a decision.
• Love to engage and interact enthusiastically with others, however, they also enjoy calm and profound communication.
• Seek to balance between their personal time and social time, they value each greatly.
• Are able to move from one situation to the next with confidence, flexibility, and anticipation.

“Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Introverts typically . . .
• Process information internally. It is normal for them to continuously contemplate, generate, circulate, evaluate, question, and conclude.
• Are rejuvenated and energized by rest, relaxation, and down-time.
• Need time to process and adapt to a new situation or setting, otherwise it is draining.
• Tend to be practical, simple, and neutral in their clothing, furnishings, offices, and surroundings.
• Choose their friends carefully and focus on quality, not quantity. They enjoy the company of people who have similar interests and intellect.
• May resist change if they are not given enough notice to plan, prepare, and execute. Sudden change creates stress and overwhelm.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“An ambivert navigates the introvert/extrovert spectrum with ease since they do not fit directly into either category. Since neither label applies to them, they are social chameleons who adapt to their environment to maximize their interaction and optimize their results.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Although my sister, Liz, is socially engaging and very confident with people, she tends to more of an introvert. She generates energy from the inside, from center to circumference, and would rather have one-on-one conversations to connect quietly and deeply.
I, on the other hand, am energized by walking into a room filled with three hundred strangers; I like to meet as many people as possible and walk out with new friends. After all that excitement, however, I am content to go home and curl up with a good book in complete silence.
Is one of us right and the other one wrong? No. We are just different.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“It is not unusual for people to believe that their way is the best way—that they are right and everyone else is out-of-sync or mistaken. The divine irony is that since we are better at being ourselves, how can we expect others to be less like themselves to fulfill our expectations? We cannot change who we are wired to be and neither can others.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“By becoming aware of the differences and developing an understanding of each person’s uniqueness, you will improve your interactions to make more positive first impressions.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Extroverts typically . . .

• Process information externally by verbalizing, collaborating, brainstorming, discussing, sharing their ideas, and communicating until they achieve desired results.
• Are rejuvenated and re-charged by being around people, interacting with friends and family, and having dynamic conversations.
• Enjoy the excitement and adventure of a new situation or setting.
• Tend to be more colorful, unpredictable, daring, stylish, and cluttered in their clothing, home furnishings, offices, and surroundings.
• Love meeting new people and making new friends. They enjoy variety and engaging on all levels.
• Are very spontaneous, resilient, and adapt well to change.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Not everyone is going to like us or understand us. And that is okay. It may have nothing to do with us personally; but rather more about who they are and how they relate to the world.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“In his book, The Four Agreements, Miguel’s Ruiz encourages us to “not take things personally; people behave for their reasons, not ours.” Our personality differences and life experiences shape how we perceive, engage, react, and respond.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Conversational Chameleon

We know that chameleons are lizards who are famous for their ability to change their colors and fit in as their environments require. This ability enables them to change themselves for safety, survival, and healthy well-being. Their colors adjust to reflect their mood, their surroundings, and serve as camouflage when necessary. Fossils prove they have been on this planet for over eighty million years, so they must be doing something right. Their innate ability for adaptability deserves appreciation, respect, and further consideration. It obviously works!”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“When you strive to become a conversational chameleon, you can more swiftly adapt to your environment and surroundings for your own safety, survival, and healthy well-being.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Learning the personality styles of others will further heighten your awareness of differences to enhance your social agility. When you gain clarity on what is important to others and why they act as they do, you will be better able to engage confidently with their energies and personalities to thrive in most any situation.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Susan RoAne is the bestselling author of How to Work a Room: The Ultimate Guide to Making Lasting Connections in Person and Online. She is known worldwide as the Mingling Maven and is a respected expert, author, and keynote speaker on networking, connecting, and conversations. In her book, she shares the roadblocks and remedies to help people become savvy socializers and succeed at networking.
She recently shared with me that putting labels on personality styles can sometimes create bias and limitations. She said, “We've spent so much time crystallizing our differences that it can be to our detriment. It is more important to simply engage with people on a respectful and authentic level.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Being a conversational chameleon allows you to do that. One day I may be speaking to the CEO of a global company and the next to my four-year-old nephew. Just as you would not talk to your eighty-year-old grandmother the same way you would talk to a twenty-three-year-old co-worker, adapt your own behavior to the person with whom you are speaking.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Understanding Personality Styles Helps You:

• Communicate more easily with others by understanding their perspectives.
• Adapt your behavior to resonate with others.
• Develop deeper levels of compassion, patience, and communication.
• Deliver personalized customer service.
• Build trust and rapport faster.
• Nurture existing relationships.
• Make more sales.
• Feel more confident networking.
• Realize that people behave the way they do for their reasons, not yours.
• Appreciate the diversity of teammates, family members, friends, and work groups.
• Unify your teams and get the best out of your people by focusing on their strengths, aligning their styles with their assigned positions, and knowing how to motivate and reward them.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Effective communication requires an elevated level of self-awareness, and desire to understand and appreciate one another.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“As you move forward in life, seek to build upon your understanding of our communication and personality differences so that you are well-prepared to arrive and thrive in your first (and lasting) impressions.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“The Gift of Gab

She continued by saying, “Many people dismiss small talk as being a waste of time. If you think small talk is not worthy of your time you are making a big mistake. It is actually one of the best ways for you to get to know someone. Don’t be afraid to share a little bit about yourself so that you give another person enough information to ask questions. Small talk is the biggest talk we do.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“My man Daniel sees twenty patients a day, many of whom he has never met before their appointment. With only fifteen to twenty minutes to spare, he has no choice but to use the gift of gab to connect quickly. He said, “Small talk is easier than big talk, especially with someone you do not know. It is an easy stepping stone to help you break the silence for more comfortable conversation. This initial form of communication opens the door for big talk.” Find ways to start small talk with new people and they will be impressed by your friendly disposition and sincere interest.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“The Swiss psychiatrist Carl Jung (1875-1961) first introduced the concept of "synchronicity" to describe the meaningful coincidences which occur in our lives and connect us all in our humanity.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“The synchronicity found in nature extends to the rhythm and patterns in our relationships; it explains how random events can come together to achieve harmony, flow, and order. Similarly, social synchronicity plays a large role in the art of constructive communication by helping us understand how social patterns can positively impact our relationships.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Groundbreaking research at Cal Tech has now revealed that humans not only tend to synchronize their movements, such as clapping in unison or walking at the same pace, but they also synchronize their social interactions as well.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“The gracious timing of social synchronicity helps the sender’s message align and resonate with the receiver’s ability to recognize, receive, comprehend, and appreciate the intended message. When the sender and receiver are “in sync,” the clarity and synergy created are powerful and affirming.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Being “out of sync” happens all the time . . .

• Have you ever begun a discussion when the timing was not right and your message was subsequently rejected?
• Have you ever said the right thing at the wrong time and ended up looking stupid or inappropriate?
• Or perhaps rather than having a positive or a negative effect, your message fell on deaf ears and had no effect at all?
• Has your poor timing ever resulted in social awkwardness, humiliating rejection, or alienation?
• Has anyone ever attempted a serious discussion with you in the middle of your day when you were overwhelmed by phone calls, emails, and appointments?”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Knowing when to say something is as important as knowing what or what not to say. You may have the perfect message, but it can be negated by imperfect timing.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Being “out of sync” can be exasperating. Seek to synchronize to increase your chances for success and positive outcomes. Just because your timing is good for you does not mean it is a good time for another person.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Finding the right time is like discovering a social portal which opens a gate for others to receive your message and "get you." You only get one chance to make a first impression and if the gate begins to close, you may never get another opportunity to walk through it. Watch for the openings and synchronize your movements with your intended recipient.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“All in Good Time. The ancient Buddhist saying shares, “When the student is ready, the master will appear.” When the timing is right, lessons are learned and miracles can happen. However, when the timing is “out of sync,” even the best of intentions can be met with resistance.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“Eloquent speakers, communication experts, seasoned actors, and musicians all understand the transforming power of the pause. They know all too well that strategic silence and a well-placed whisper can speak louder than words in delivering a memorable presentation. It captures people's attention . . . creating eager anticipation for your next words.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact

“I love to read. However, there have been times when certain books did not resonate with me because the timing was off kilter. Their lessons fell flat because their messages were not pertinent, relevant, or interesting to me at the time. Then, when I would re-read the same book years later, it could rock my world and change my life for the better. The message was more in alignment with where I was at that moment in time. With most anything, just because your timing may not be good now, does not mean it won’t be better later.”
― Susan C. Young, The Art of Communication: 8 Ways to Confirm Clarity & Understanding for Positive Impact