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{{Short description|Internet service provider in Nepal}}
{{For|the non-commercial American satellite television network formerly known as WorldLink TV|Link TV}}
{{Infobox company
| name = WorldLink Communications Ltd.
| native_name = {{nativename|ne|वर्ल्डलिङ्क कम्युनिकेसन}}
| type = Private
| logo = File:Worldlink Logo.svg
| foundation = September 1995
| founder = [[Dileep Agrawal]]
| location = [[Kathmandu]], [[Nepal]]
| area_served = Nepal
| industry = [[Telecommunications]]
| services = [[Broadband Internet access]]
| key_people = Samit Jana, Keshav Nepal,
| owners = [[Dileep Agrawal]], Bijay Jalan, Manoj Agrawal
| revenue = 
| operating_income = 
| net_income = 
| assets = 
| equity = 
| num_employees = 5500
| subsid = 
| homepage = {{URL|worldlink.com.np}}
}}

'''WorldLink Communications''' is an [[Internet service provider]] in [[Nepal]]. The nation's largest ISP,<ref>{{cite web|url=http://bossnepal.com/worldlink-largest-internet-service-provider-nepal/| title="Worldlink, Largest Internet service provider in Nepal";| website=www.bossnepal.com |accessdate=2018-01-26}}</ref><ref>{{cite web|url=https://thehimalayantimes.com/science-technology/worldlink-and-nokia-build-nepals-first-100g-optical-network/| title="Worldlink and Nokia Build Nepal's first 100G optical Network";| website=www.thehimalayantimes.com |date= 31 July 2017 |accessdate=2018-01-26}}</ref> it has 900,000 active consumer accounts and 2,000 business accounts, along with approximately 25,000 subscribers to its NET TV [[IPTV]] service, and covers 73 of the nation's [[List of districts of Nepal|77 districts]].<ref>{{cite web|url=http://ictframe.com/worldlink-is-set-to-expand-100-gbps-internet-service/| title="Worldlink is set to expand 100Gbps Internet Service";| website=www.ictframe.com |date= 19 April 2017 |accessdate=2018-01-26}}</ref> As of 2023, it has around 700,000 [[fiber to the home]] customers and 31% market share in Nepal.<ref>{{Cite web|url=https://nta.gov.np/en/mis-reports/|title=MIS Reports|last=Authority|first=Nepal Telecommunications|website=NEPAL TELECOMMUNICATIONS AUTHORITY (नेपाल दूरसञ्चार प्राधिकरण )|language=en-GB|access-date=2019-07-18}}</ref><ref>{{Cite web|url=https://www.telecomkhabar.com/internet-subscribers-in-nepal-in-2019/|title=Total Internet subscribers in Nepal in 2019|date=2019-07-07|website=Telecomkhabar|language=en-US|access-date=2019-07-18}}</ref><ref>{{Cite web|url=https://rupeshdhl.com.np/worldlink-communications/|title=Everything You Need To Know About Worldlink Communications|date=2021-02-07|website=rupeshdhl.com.np|language=en-US|access-date=2021-02-07}}</ref><ref>{{cite web|url=https://telecom.economictimes.indiatimes.com/news/nokia-and-worldlink-to-deploy-ftth-network-across-nepal/62541719/| title="Nokia and WorldLink to deploy FTTH network across Nepal";| website=www.telecom.economictimes.indiatimes.com |date= 17 Jan 2018 |accessdate=2018-01-26}}</ref><ref>{{cite web|url=https://investor.juniper.net/investor-relations/press-releases/press-release-details/2018/WorldLink-Selects-Juniper-Networks-to-Power-Nepals-Networking-Transformation/default.aspx/| title="WorldLink Selects Juniper Networks to Power Nepal’s Networking Transformation";| website=www.juniper.net |date= 21 Aug 2018 |accessdate=2018-10-04}}</ref> 

== History ==
The company started off as an email service provider back in 1995.<ref>{{cite web|url=https://www.newbusinessage.com/MagazineArticles/view/2576| title="WorldLink Communications: 25 Years of Connectivity Excellence";| website=www.newbusinessage.com}}</ref> At that time the country's only way of communication medium to the outside world was the [[VSAT]] satellite and [[High frequency]] radios. There was an open-wire telephone line from Kathmandu to Raxaul which was established in 1913, but it was limited for modern communication.. The company was using lease lines from another company [[Mercantile Communications Pvt Ltd]] with around 64&nbsp;kbit/s bandwidth.<ref name="sanog1">{{cite web|url=https://www.sanog.org/resources/sanog27/SANOG-Conference_Internet_Backbone_Infrastructure_of_Nepal.pdf| title="Internet Backbone Infrastructure of Nepal";| website=www.sanog.org}}</ref>

Later in 1998, the company established its own [[VSAT]] satellite communication to the outside world and also started providing internet service to the masses. The satellite link was done with the help of a Thailand-based station. A private company having its own VSAT terminal was huge at that time in the [[South Asian]] countries.<ref>{{cite web|url=https://www.youtube.com/watch?v=gS5ODTFnTaw| title="How Worldlink Became The Most Successful Startup Of Nepal?";| website=www.youtube.com}}</ref>

In 2003, the company started expanding its internet services to the public with [[Coaxial cable]]. The company was having a hard time keeping up with the country's state-owned communication company [[Nepal Telecom]]. [[ADSL]] technology used by [[Nepal Telecom]] was superior to the distribution method used by the WorldLink Communications at that time.<ref name="sanog1" />

The company also experimented with the [[Wireless Internet]] to expand its services outside the valley. It had lots of problems and speed issues. 

In 2007, the country finally had its first cross-border fiber link with India with high-speed internet capability. WorldLink Communications first connected their backbone uplink to the fiber cross-border internet in 2008. This eliminated the hefty reliance and dependence on [[Nepal Telecom]] and [[VSAT]] technology.<ref name="sanog2">{{cite web|url=https://www.sanog.org/resources/sanog27/SANOG-Conference_Jugaad_Dileep.pdf| title="Key Note - Jugaad- Dileep Agrawal, Founder & Chairman World Link Communications";| website=www.sanog.org}}</ref>

[[FTTH]] service was first launched in 2014 for public customers. Within a few years, the company completely shifted to fiber technology. The backbone network and the core routers were upgraded and optimised to work with fiber technology. This helped the company to scale the user base without any hassle and made the backbone more flexible.<ref name="sanog2" />
===Mobile app===

Around 2015, WorldLink Communications launched its first customer mobile app.<ref>{{cite web|url=https://play.google.com/store/apps/details?id=np.com.worldlink.worldlinkapp&hl=en&gl=US&pli=1| title="First upload on Google Play Store in 2015";| website=play.google.com}}</ref> The mobile app had the features to display critical information about the customer's internet package and the [[Customer-premises equipment]]. It also vastly improved customer support as the app let users create trouble tickets easily. The development of the mobile app let the company further expand its [[Customer-premises equipment]] with [[TR-069]] integration. This vastly improved and minimized the on-field troubleshooting. The company initially chose [[Huawei]] for the [[Customer-premises equipment]] but later moved to [[Nokia]].
===IPTV service===
WorldLink Communications along with other ISPs started providing [[IPTV]] services to their customers in 2016.<ref>{{cite web|url=https://english.onlinekhabar.com/biggest-trend-can-commtech-year-iptv-time-make-switch-just-yet.html| title="The biggest trend at CAN CommTech this year is IPTV. But is it time to make the switch just yet?";| website=english.onlinekhabar.com}}</ref> The IPTV service was very feature rich with features that were not seen before in the market, which made it an instant hit. The [[Set-top box]]es used by the IPTV service were really powerful and flexible. The [[Set-top box]]es were running Android and had decent processing speed to deliver high-quality videos and features. With most of the network and backbone fiberized, the company started focusing on the [[Over-the-top media service|OTT]] platform. In around 2020, the company unofficially brought the rights for the brand NETTV, which initially was a joint venture among multiple ISPs. This let other big ISPs to start their own IPTV brand. In around 2021, the company NETTV launched its first OTT service called NetTV Cine+, doing a partnership for content with [[Hungama Digital Media Entertainment|Hungama]] and [[Eros Now]].<ref>{{cite web|url=https://www.gadgetbytenepal.com/nettv-cine-plus-package/| title="NetTV Cine+ adds 3000+ movies and other contents to its Prime package";| website=www.gadgetbytenepal.com}}</ref> Not long after that, the company launched a brand new [[Set-top box]] with a Google Certified [[Android TV]] OS in 2022 called NETTV Streamz+. The new [[Set-top box]] had many new features that were exclusive to the box.<ref>{{cite web|url=https://www.gadgetbytenepal.com/nettv-streamz-plus-price-nepal/| title="NetTV Streamz+ launched as Nepal’s first Google-certified Android TV box";| website=www.gadgetbytenepal.com}}</ref>

===Hotspot service===
The company first announced the hotspot service in 2019, and later within the year, it started deploying its hotspot services all over the country.<ref>{{cite web|url=https://kathmandupost.com/money/2019/03/11/worldlink-to-provide-free-wifi-hotspots-across-nepal| title="WorldLink to provide free WiFi hotspots across Nepal";| website=kathmandupost.com}}</ref> For the backend software of the hotspot, the company partnered with [[Meta Platforms]] to use [[Express Wi-Fi]] and for the hotspot CPE, they have partnered with [[IgniteNet]].<ref>{{cite web|url=https://www.youtube.com/watch?v=oB92iiwZNao| title="WiFi In Hills";| website=www.youtube.com}}</ref><ref>{{cite web|url=https://www.nepalitimes.com/business/worldlink-facebook-connectivity-express-wi-fi| title="WorldLink & Facebook Connectivity Express Wi-Fi";| website=www.nepalitimes.com}}</ref> As per the company, it has over 30k+ hotspots all over the country in 2023.<ref>{{cite web|url=https://www.nepalitelecom.com/worldlink-free-wifi-hotspot| title="WorldLink to Double its WiFi Express Hotspots, and Launch Metro WiFi in Cities";| website=www.nepalitelecom.com}}</ref> It also has separate WiFi access points for its customers with [[IEEE 802.1X]] and [[Protected Extensible Authentication Protocol]], which allow users to connect to the hotspot without any limits. WorldLink Communications dominates the hotspot market right now in the country.

===IPv6 Deployment===
In around 2020 A.D, WorldLink Communications started providing IPv6 to its customers in a [[dual stack]] method. The customers are provided with /64 prefix delegation while CPE's WAN is assigned with a single v6 IP. Since the CPE is running with a dual-stack, it gets two WAN IPs, one is NAT v4 and another is a v6 public.<ref>{{cite web|url=https://blog.apnic.net/2020/06/11/worldlinks-trek-towards-ipv6-summit-nepal/| title="Nepal’s Worldlink treks towards IPv6 summit";| website=blog.apnic.net}}</ref><ref>{{cite web|url=https://www.youtube.com/watch?v=VikLgydV4Vs&t=1804s| title="APRICOT 2020 - IPv6 Operations";| website=www.youtube.com}}</ref> There are 29 IPv6 prefixes announced by AS17501. Examples of prefixes are 2400:1a00::/32 and 2400:1a00:8002::/48.<ref>{{cite web|url=https://dnslytics.com/bgp/as17501| title="Summary for as17501";| website=dnslytics.com}}</ref> As of now almost all of the infrastructure and backbone network of the company runs on [[IPV6]]. As per the company's officials, they claim that the deployment of the [[IPv6]] has greatly improved the network latency among the customers. The deployment of the IPV6 has also made it easier for power users to self-host and access it outside the internet.<ref>{{cite web|url=https://2020.apricot.net/assets/files/APAE432/journey-to-ipv6.pdf| title="Journey to Ipv6";| website=2020.apricot.net}}</ref>

== See also ==

* [[List of internet service providers in Nepal]]
* [[Vianet Communications]]

==References==
<references />

==External links==
* {{Official website|https://www.worldlink.com.np/}}
* {{Official facebook page|wlink.np}}

{{Telecommunication companies of Nepal}}

[[Category:Internet service providers]]
[[Category:Telecommunications companies of Nepal]]
[[Category:1995 establishments in Nepal]]

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